Errigal NOC Support & DAS Network Monitoring

Errigal is a specialist in Distributed Antenna System (DAS) Network monitoring. Our specialist monitoring software monitors more DAS nodes than anyone else in the business. In addition, Errigal provides Operations and Support Systems (OSS) to the mobile network industry. Since 1996, Errigal has developed a reputation for robust and trusted solutions in the Network/Fault Management, Performance Management and Configuration/Inventory Management.

Errigal utilizes its' proven telecom expertise in operating their DAS network operations center (NOC). Although we consider ourselves on the cutting edge of software development, it is our telecom knowledge and highly trained NOC personnel which sets us above the rest. It is rare to find a team of people that have such extensive system design and implementation experience. That is why we can work collaboratively with our end users since we have first hand experiences of the problems being addressed.

Features of Errigal NOC support include:

Custom Development
- A team of specialist software developers based in San Francisco Bay Area to accommodate any customized needs that you may have

Custom Support For all common DAS Hardware, including (but not limited to):
- Andrew
- LGC
- ADC
- Powerwave
- Solid
- Mobile Access

Network Monitoring Tools
- Highly Customized Network Monitoring for DAS Networks
- Customized Rules development

24x7 Network Monitoring from a highly skilled and experienced team
based in the San Francisco Bay Area

Ticketing
- We have developed one of the most customizable ticketing systems on the market
- Automatic Ticket Generation for certain alarms
- Automatic Ticket Escalation mechanisms
- Built in Technician notifications
- Customizable work-form generation
- Graphical Workflow development tools
- Sophisticated Rules Engine for highly customized behavior
- Interfaces into other common commercial ticketing tools

Reporting
- Live statistical reporting for what is happening in the network right now
- Daily/Weekly and Monthly reports
- Graphical Tracking of Downtime, trap counts and node specific statistics

Network Discovery
- Configurable autodiscovery of configuration management data
- Cross-correlation of data to proactively find network problems
- Very few companies have more experience in custom network discovery than Errigal

Architecture
- Robust Redundant Architecture
- Fully Secure interfaces

SaaS
-SaaS (Software As A Service) Engine providing all tools on the Web using the latest web technologies

Interactive maps
-Customized interactive maps to show node locations and current status

For more information, please contact us.